We are SOUNDLIMINAL SLU trading as Sound Pro Academy (CIF: B72813108) whose registered office is at CALLE PIZARRO 8, 3B; LAS PALMAS DE GRAN CANARIA; 35010, SPAIN.
This page sets out the legal terms that apply when you use the services supplied to you through our website (the “Platform”) or our affiliates.
Information about us and how to contact us
Who we are. We are a music production academy offering a variety of learning paths in the musical arts.
How to contact us. You can contact us by writing to us at assistance@soundproacademy.com.
How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us when you sign up to the Platform.
"Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
Our contract with you
How we will accept your order. Our acceptance of your order will take place when we permit your access to the Platform by providing you with login details, at which point this contract will come into existence between you and us.
Your log in details. We will assign you with log in details following your order. These log in details are unique and personal to you and must not be shared at any time. If you believe that your details are being used by someone else, then you must inform us immediately. If you are found in breach of this term, by it being found that another person has accessed the Platform through your login details, then your access to the Platform will be terminated immediately and you will relinquish your right to any monies owed to you.
Recorded interactions. All of our live interactions (including lessons) are recorded. By participating in these interactions, you understand and agree that we own the rights associated with these interactions and their recordings and may reuse these on our Platform to be accessible to other users of the Platform. Such recordings may include your name, video or picture and any input you may have had during the interactions. By participating, you provide an absolute, royalty free and exclusive right to our use and ownership of the recorded lessons.
Our services
Our services include, but are not limited to, access to a digital platform that includes a video course, live group sessions and private mentoring sessions.
Intellectual Property Rights
Intellectual Property Rights (IP Rights) means any and all copyright, trade marks and trade names, design rights, the right to sue for passing off and all similar rights whether registered or not, whether vested, contingent or future and wherever existing. Such Intellectual Property Rights include the rights associated to the music on our Platform, our teaching style and structure as well as the overall impression provided by our services.
You agree to respect our IP Rights by not utilising that which you have learnt from our Platform to compete with our business.
You also agree to not infringe our IP Rights in any manner whether now or in the future. Infringement includes reusing any content revealed to you through our Platform or the reusing of our IP Rights by any other individual that gained access to our Platform through your log in details as a result of you sharing or not protecting your log in details.
Changes to our service provisions:
From time to time, we may make minor changes to our service provisions without notice to;
reflect changes in relevant laws and regulatory requirements; and
implement minor technical adjustments and improvements, for example to address a security threat.
We may also make other changes to our agreement, in which case we will notify you at least two weeks in advance of such changes.
Providing the services
When we will provide the services:
If the service is one-off. This agreement, other than our rights and your liabilities, will terminate at the conclusion of the one-off service.
If there are ongoing services or a subscription. Whilst access to the Platform may remain, we will supply the services or access to the digital content to you until either the subscription expires (if applicable) or you end the contract as described in clause 11 or we end the contract by written notice to you as described in clause 8.
We are not responsible for delays outside our control. If our services are delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services you have paid for but not received.
Reasons we may suspend the supply of services to you. We may have to suspend the supply of services to:
deal with technical problems or make minor technical changes;
update our services to reflect changes in relevant laws and regulatory requirements;
Your rights if we suspend the supply of services. We will contact you in advance to tell you we will be suspending supply of the services, unless the problem is urgent or an emergency. If we have to suspend the services we will adjust the price so that you do not pay for services while they are suspended.
We may also suspend supply of the services if you do not pay. We require payment in advance for our services and will suspend services at the end of the relevant period. Where, for any reason, we find that you are required to make further payment, we will suspend the services if such payment is not made within 14 days of us writing to you requesting payment. Failure to pay will also mean that you are no longer permitted to access the Platform.
Your rights to end the contract
Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (c) below the contract will end immediately and we will refund you pro rata temporis for our services. The reasons are:
we have told you about an upcoming change to the services or these terms which you do not agree to;
we have told you about an error in the price or description of the services you have ordered and you do not wish to proceed;
there is a risk that supply of the services may be significantly delayed because of events outside our control;
we have suspended supply of the services for technical reasons, or notify you we are going to suspend them for technical reasons; or
you have a legal right to end the contract because of something we have done wrong.
How long do I have to change my mind? How long you have depends on what you have ordered and how it is delivered.
Have you bought services? If so, you have 14 days after the day we email you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you will not be entitled to a refund.
Have you bought digital content for download or streaming? If so, you have 14 days after the day we email you to confirm we accept your order, or, if earlier, until you start downloading or streaming. If this occurs, we will refund you on a pro rata temporis basis.
Tell us you want to end the contract. To end the contract with us, please let us know by writing to us assistance@soundproacademy.com. Please provide your name, home address, details of the order and, where available, your phone number and email address.
When your refund will be made. We will make any refunds due to you on the method you had used to make payment. If you are exercising your right to change your mind then your refund will be made within 28 days of your telling us you have changed your mind
Our rights to end the contract
We may end the contract if you break it. We may end the contract for a service at any time by writing to you, without entitling you to any refund, if:
you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;
you reuse our content without written permission;
your login details are used by others;
you allow others to attend interactions whether on their own or with yourself;
your actions cause harm to our reputation or loss of goodwill; or
you breach any part of this contract.
You must compensate us if you break the contract. If we end the contract in the situations set out in clause 12.1 we will not refund any money you have paid in advance for services.
We may withdraw the service. We may write to you to let you know that we are going to stop providing the service. We will let you know at least 14 days in advance of our stopping the supply of the service and will refund any sums you have paid in advance for services which will not be provided.
If there is a problem with the service
How to tell us about problems. If you have any questions or complaints about the service, please contact us. You can write to our customer service team at assistance@soundproacademy.com.
Price and payment
Where to find the price for the service. The price of the services (which includes VAT) will be that quoted by us.
We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the service, we will adjust the rate of VAT that you pay, unless you have already paid for the service in full before the change in the rate of VAT takes effect.
When you must pay and how you must pay. We will stipulate this in our communication with you which will form part of this term.
What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.
Indemnity
You shall indemnify us, and keep us indemnified, from and against any losses, damages, liability costs (including legal fees) and expenses incurred as a result of your breach of this agreement or as a result of a breach of intellectual property rights caused directly or indirectly by you.
Other important terms
You must not harm our reputation or our goodwill. As part of this agreement, you agree to not unjustly speak negatively of our services nor do anything that may harm our reputation or goodwill.
We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.
Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the services, we can still require you to make the payment at a later date.
Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law. Legal proceedings can be brought about in any jurisdiction chosen by us or in the jurisdiction to which you belong.